tag:www.raiselystatus.com,2005:/historyRaisely Status - Incident History2024-03-29T16:22:49+11:00Raiselytag:www.raiselystatus.com,2005:Incident/203573912024-03-26T18:37:39+11:002024-03-26T18:37:39+11:00Raisely messages down<p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>18:37</var> AEDT</small><br><strong>Resolved</strong> - All message services are fully operational again and messages are sending as normal.<br /><br />The only supporter/donor facing impact of this incident has been delayed email and SMS sends in relation to instant triggers like receipts, welcome emails, or custom triggers set on events like a fundraising goal update. These supporters will get these messages within the next hour as we work through backlogged notifications.<br /><br />All Raisely websites, non-message admin panel functions, donation processing, and signups worked as normal throughout the period.<br /><br />If you weren't able to see/edit your messages in the Raisely admin panel, you should be able to now. Please try again and write into support@raisely.com if you're still having any issues.<br /><br />As always, we'll conduct a full review of this incident alongside our infrastructure partners to ensure Raisely's messaging service avoids a similar period of downtime in the future.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>18:04</var> AEDT</small><br><strong>Update</strong> - We've identified the cause of the issue and Raisely messaging services are returning to normal. We're continuing to monitor.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>17:06</var> AEDT</small><br><strong>Update</strong> - Message services are unstable again, we're continuing to work to resolve the issue. Emails/SMS messages will send once service has been restored.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>16:44</var> AEDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>16:44</var> AEDT</small><br><strong>Monitoring</strong> - All message services are returning to normal and we are working through the backlog of message sends. We are continuing to monitor.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>16:28</var> AEDT</small><br><strong>Update</strong> - We're continuing to work on stabilising our message services. Some services are now back online.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:48</var> AEDT</small><br><strong>Identified</strong> - We're continuing to investigate messages stability and have identified the issue. Updates will continue to be posted here regularly.</p><p><small>Mar <var data-var='date'>26</var>, <var data-var='time'>15:23</var> AEDT</small><br><strong>Investigating</strong> - We're currently investigating downtime alerts related to Raisely's messaging service, impacting the delivery of emails, SMS, and configuration of messages in Raisely.</p>tag:www.raiselystatus.com,2005:Incident/195385192024-01-02T08:01:42+11:002024-01-02T08:01:42+11:00Marketing Automation Scheduled Maintenance<p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>08:01</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>07:55</var> AEDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>05:30</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>27</var>, <var data-var='time'>10:07</var> AEDT</small><br><strong>Scheduled</strong> - We will be doing some scheduled maintenance on Marketing Automation. Admins won't be able to view messages within the admin, and sending of email/SMS messages will be delayed.</p>tag:www.raiselystatus.com,2005:Incident/194680382023-12-19T06:05:54+11:002023-12-19T06:05:54+11:00Issues with adding new custom email sending domains<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>06:05</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>18:04</var> AEDT</small><br><strong>Identified</strong> - We are currently working on resolving an issue with adding new custom email sending domains.</p>tag:www.raiselystatus.com,2005:Incident/194076832023-12-12T16:22:53+11:002023-12-12T16:22:53+11:00Potential Temporary Increased Latency<p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>16:22</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>15:41</var> AEDT</small><br><strong>Monitoring</strong> - A fix has been implemented for this issue and we are monitoring.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>15:28</var> AEDT</small><br><strong>Identified</strong> - We have identified the cause of latency issues and will provide further updates soon.</p><p><small>Dec <var data-var='date'>12</var>, <var data-var='time'>14:51</var> AEDT</small><br><strong>Investigating</strong> - Some users may experience temporary latency issues. We are still investigating the root cause.</p>tag:www.raiselystatus.com,2005:Incident/189395972023-10-27T10:24:40+11:002023-10-27T10:24:40+11:00Issue registering custom domains<p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>10:24</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>10:18</var> AEDT</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>10:11</var> AEDT</small><br><strong>Investigating</strong> - We are aware of an issue with registering new custom domains.<br />We are looking into the issue.<br /><br />Existing custom domains are unaffected and continue to operate as expected.</p>tag:www.raiselystatus.com,2005:Incident/188509992023-10-19T20:27:48+11:002023-10-19T20:27:48+11:00Partial outage in USA and South-East Asia<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>20:27</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>20:17</var> AEDT</small><br><strong>Monitoring</strong> - The issue has been resolved and we are monitoring</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>20:04</var> AEDT</small><br><strong>Investigating</strong> - We're aware of issues with campaign websites being unable to load in parts of USA and South East Asia<br />We are investigating the issue with our hosting provider</p>tag:www.raiselystatus.com,2005:Incident/172742682023-05-17T16:37:34+10:002023-05-17T16:37:34+10:00Messages performance degraded<p><small>May <var data-var='date'>17</var>, <var data-var='time'>16:37</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>17</var>, <var data-var='time'>16:29</var> AEST</small><br><strong>Update</strong> - A fix has been implemented.<br />All new messages should send shortly and we'd expect backlogged messages to clear over the next hour.<br />We are continuing to monitor.</p><p><small>May <var data-var='date'>17</var>, <var data-var='time'>16:28</var> AEST</small><br><strong>Monitoring</strong> - A fix has been implemented, we will continue to monitor until the backlog has cleared.</p><p><small>May <var data-var='date'>17</var>, <var data-var='time'>16:22</var> AEST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>May <var data-var='date'>17</var>, <var data-var='time'>15:33</var> AEST</small><br><strong>Investigating</strong> - We have identified an issue that is causing an elevated number of messages to take an extended period of time to send.<br />We are looking into the issue.<br />The majority of messages are continuing to send promptly</p>tag:www.raiselystatus.com,2005:Incident/172125942023-05-11T10:47:00+10:002023-05-11T10:47:00+10:00Connectivity issues to Raisely websites<p><small>May <var data-var='date'>11</var>, <var data-var='time'>10:47</var> AEST</small><br><strong>Resolved</strong> - Our upstream provider has confirmed this issue is resolved.</p><p><small>May <var data-var='date'>11</var>, <var data-var='time'>10:27</var> AEST</small><br><strong>Monitoring</strong> - We're no longer seeing connectivity issues but are continuing to monitor.</p><p><small>May <var data-var='date'>11</var>, <var data-var='time'>10:03</var> AEST</small><br><strong>Investigating</strong> - We're currently investigating rare and sporadic connectivity issues to Raisely websites. These are only happening from a small number of geographic locations and are happening sporadically. We're working with our CDN/network providers to identify the issue.</p>tag:www.raiselystatus.com,2005:Incident/160695682023-02-09T12:28:23+11:002023-02-10T14:22:55+11:00API Incident<p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>12:28</var> AEDT</small><br><strong>Resolved</strong> - This incident is now resolved.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>12:25</var> AEDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>12:19</var> AEDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'> 9</var>, <var data-var='time'>12:15</var> AEDT</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:www.raiselystatus.com,2005:Incident/160397352023-02-07T02:00:16+11:002023-02-10T14:56:13+11:00DNS resolution issue for raisely.com<p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>02:00</var> AEDT</small><br><strong>Resolved</strong> - Raisely's error rates have been at normal levels for a while. This incident is now resolved.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>00:51</var> AEDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Feb <var data-var='date'> 7</var>, <var data-var='time'>00:50</var> AEDT</small><br><strong>Update</strong> - Raisely is operational for all users now. We're monitoring and working to resolve high API error rates.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>23:41</var> AEDT</small><br><strong>Update</strong> - We're continuing to monitor the rollout of our fix. Raisely is operating as normal for the vast majority of internet providers.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>23:04</var> AEDT</small><br><strong>Update</strong> - We have seen the DNS records propagating.<br />Oceana, most of the UK and parts of the USA are now resolving correctly.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>22:32</var> AEDT</small><br><strong>Update</strong> - We are checking on the propogation of the DNS fix</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>22:29</var> AEDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>22:19</var> AEDT</small><br><strong>Identified</strong> - We've identified an issue with DNS configuration and are working to resolve the issue</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>21:43</var> AEDT</small><br><strong>Investigating</strong> - We are aware of degraded performance of our API and Messaging systems, we are currently investigating</p>tag:www.raiselystatus.com,2005:Incident/158960022023-01-21T11:04:16+11:002023-02-10T14:22:55+11:00Connection errors<p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>11:04</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>11:02</var> AEDT</small><br><strong>Monitoring</strong> - Our CDN provider has reported they've fixed the issue, we're continuing to monitor.</p><p><small>Jan <var data-var='date'>21</var>, <var data-var='time'>11:00</var> AEDT</small><br><strong>Identified</strong> - Due to an issue with our CDN provider, we're seeing connection errors reported across Raisely websites. These are intermittent, but we are monitoring closely.</p>tag:www.raiselystatus.com,2005:Incident/158886352023-01-20T14:00:00+11:002023-02-10T14:22:55+11:00API Incident<p><small>Jan <var data-var='date'>20</var>, <var data-var='time'>14:00</var> AEDT</small><br><strong>Resolved</strong> - The Raisely API was temporarily down which affecting campaign websites and the admin.</p>tag:www.raiselystatus.com,2005:Incident/136697092022-11-25T09:38:54+11:002023-02-10T14:22:55+11:00Website performance degraded<p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>09:38</var> AEDT</small><br><strong>Resolved</strong> - We're no longer seeing any issues across Raisely websites.</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>09:16</var> AEDT</small><br><strong>Monitoring</strong> - Issue has been resolved, we are continuing to monitor</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>09:09</var> AEDT</small><br><strong>Identified</strong> - We've identified the source of the problem and are taking steps to resolve the issue</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>08:42</var> AEDT</small><br><strong>Investigating</strong> - We're currently investigating reports of Raisely websites loading slowly or being intermittently offline.</p>tag:www.raiselystatus.com,2005:Incident/132245062022-11-17T07:01:42+11:002022-11-17T07:01:42+11:00Messaging Maintenance<p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>07:01</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>06:55</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>06:51</var> AEDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:www.raiselystatus.com,2005:Incident/126288402022-10-27T08:17:36+11:002023-02-10T14:22:55+11:00Donation Form issue<p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>08:17</var> AEDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>07:30</var> AEDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Oct <var data-var='date'>27</var>, <var data-var='time'>03:00</var> AEDT</small><br><strong>Investigating</strong> - Donation form processing was interrupted</p>tag:www.raiselystatus.com,2005:Incident/122605162022-10-19T06:10:11+11:002022-10-19T06:10:11+11:00Messaging Maintenance<p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>06:10</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>05:31</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>19</var>, <var data-var='time'>05:27</var> AEDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance on the messaging component of the application. During this time, messaging functionality may be offline, but will resume when everything is back online.</p>tag:www.raiselystatus.com,2005:Incident/103656052022-06-21T17:28:25+10:002023-02-10T14:22:55+11:00Raisely services down<p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>17:28</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>17:28</var> AEST</small><br><strong>Update</strong> - All Raisely services are operating normally again</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>17:21</var> AEST</small><br><strong>Monitoring</strong> - Cloudflare has implemented a fix. Raisely websites and the admin panel is coming back online.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>17:11</var> AEST</small><br><strong>Update</strong> - Raisely services are still down, Cloudflare have updated their incident to say they're working on a fix. We are working on mitigations if needed.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>16:47</var> AEST</small><br><strong>Identified</strong> - Cloudflare has acknowledged widespread issues with their network. Raisely uses Cloudflare to secure our API, admin panel, and other components.<br /><br />Cloudflare is posting status updates to their status page here: https://www.cloudflarestatus.com/<br /><br />We are attempting to mitigate, and will post another update within 15 minutes.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>16:43</var> AEST</small><br><strong>Update</strong> - Raisely appears to be still accessible from Europe and parts of North America. We believe this is an issue with Google Cloud Platform or Cloudflare as multiple services are affected. We are continuing to investigate and waiting for confirmation.</p><p><small>Jun <var data-var='date'>21</var>, <var data-var='time'>16:38</var> AEST</small><br><strong>Investigating</strong> - We're currently investigating downtime alerts across multiple Raisely services. We will update this incident with updates and are aiming to resolve as soon as possible.</p>tag:www.raiselystatus.com,2005:Incident/102235482022-06-11T05:39:15+10:002023-02-10T14:22:56+11:00SSL termination errors for Raisely websites<p><small>Jun <var data-var='date'>11</var>, <var data-var='time'>05:39</var> AEST</small><br><strong>Resolved</strong> - A fix has been implemented and all Raisely websites are loading successfully again.</p><p><small>Jun <var data-var='date'>11</var>, <var data-var='time'>05:34</var> AEST</small><br><strong>Update</strong> - Our downstream provider has identified the issue and is working on a fix.</p><p><small>Jun <var data-var='date'>11</var>, <var data-var='time'>05:20</var> AEST</small><br><strong>Update</strong> - This incident appears to be affecting the majority of Raisely websites. We're working to get it fixed as soon as possible.</p><p><small>Jun <var data-var='date'>11</var>, <var data-var='time'>05:13</var> AEST</small><br><strong>Identified</strong> - Some Raisely websites are currently showing an invalid HTTPS certificate and cannot load. We've identified the issue is with an upstream CDN provider, and are working with them to resolve as soon as possible.</p>tag:www.raiselystatus.com,2005:Incident/99473532022-05-09T20:24:33+10:002023-02-10T14:22:56+11:00Localised downtime for Raisely websites<p><small>May <var data-var='date'> 9</var>, <var data-var='time'>20:24</var> AEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'> 9</var>, <var data-var='time'>17:49</var> AEST</small><br><strong>Update</strong> - Raisely sites are performing as normal now, we're continuing to monitor and resolve any issues as they come up.</p><p><small>May <var data-var='date'> 9</var>, <var data-var='time'>17:29</var> AEST</small><br><strong>Monitoring</strong> - Error rates have dropped but Raisely websites are still experiencing degraded performance in Europe and the US. We're continuing work to resolve.</p><p><small>May <var data-var='date'> 9</var>, <var data-var='time'>17:00</var> AEST</small><br><strong>Identified</strong> - We've detected downtime and instability of Raisely websites from Europe and some US locations due to issues at our upstream CDN provider. We are working to mitigate, and working with our CDN provider to resolve.</p>tag:www.raiselystatus.com,2005:Incident/98931252022-05-02T14:07:58+10:002023-02-10T14:22:56+11:00Email sending delays<p><small>May <var data-var='date'> 2</var>, <var data-var='time'>14:07</var> AEST</small><br><strong>Resolved</strong> - Emails and SMS are now sending within usual timeframes, and our backlog has been cleared.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>13:22</var> AEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we're working through the queue of backlogged messages. We expect to back to usual performance within 30 minutes.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>12:53</var> AEST</small><br><strong>Update</strong> - We've made progress addressing the email backlog and send times are slowly speeding up. We are continuing to investigate.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>12:00</var> AEST</small><br><strong>Investigating</strong> - We are currently investigating substantial delays when sending email and SMS messages. This is affecting instant system messages like password resets, donation receipts, and welcome emails as well as scheduled or triggered messages.<br /><br />We're working to resolve these delays as quickly as possible. Please subscribe to this incident for updates.</p>tag:www.raiselystatus.com,2005:Incident/98667642022-04-28T06:18:34+10:002022-04-28T06:18:34+10:00Messaging Maintenance<p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>06:18</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>06:02</var> AEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>05:06</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>05:04</var> AEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance on the messaging component of the application. During this time, messaging functionality may be offline, but will resume when everything is back online.</p>tag:www.raiselystatus.com,2005:Incident/98514212022-04-26T04:23:26+10:002022-04-26T04:23:26+10:00Messaging Maintenance<p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>04:23</var> AEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>04:10</var> AEST</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>03:03</var> AEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>02:59</var> AEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance on the messaging part of the application. During this time, messaging functionality may be offline, but will resume when everything is back online.</p>tag:www.raiselystatus.com,2005:Incident/91979472022-01-31T06:10:07+11:002022-01-31T06:10:07+11:00Scheduled Database Maintenance<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>06:10</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>06:08</var> AEDT</small><br><strong>Verifying</strong> - Verification is currently underway for the maintenance items.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>05:09</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>05:08</var> AEDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during the next hour. Raisely will remain online during this time, however there will be a few second of downtime during the process.</p>tag:www.raiselystatus.com,2005:Incident/91977082022-01-31T05:04:32+11:002022-01-31T05:04:33+11:00Scheduled Database Maintenance<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>05:04</var> AEDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>04:18</var> AEDT</small><br><strong>Update</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>04:05</var> AEDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>04:03</var> AEDT</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during the next hour. Raisely will remain online during this time, however there will be a few second of downtime during the process.</p>tag:www.raiselystatus.com,2005:Incident/85529162021-11-17T04:50:00+11:002023-02-10T14:22:56+11:00API outage<p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>04:50</var> AEDT</small><br><strong>Resolved</strong> - Google Cloud Networking experienced an outage from 17:50 UTC until 18:10 UTC.<br />During this time traffic was unable to reach the Raisely API effectively taking Raisely websites and the Raisely Admin panel offline.</p>