Resolved -
Raisely's error rates have been at normal levels for a while. This incident is now resolved.
Feb 7, 02:00 AEDT
Update -
We are continuing to monitor for any further issues.
Feb 7, 00:51 AEDT
Update -
Raisely is operational for all users now. We're monitoring and working to resolve high API error rates.
Feb 7, 00:50 AEDT
Update -
We're continuing to monitor the rollout of our fix. Raisely is operating as normal for the vast majority of internet providers.
Feb 6, 23:41 AEDT
Update -
We have seen the DNS records propagating.
Oceana, most of the UK and parts of the USA are now resolving correctly.
Feb 6, 23:04 AEDT
Update -
We are checking on the propogation of the DNS fix
Feb 6, 22:32 AEDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 6, 22:29 AEDT
Identified -
We've identified an issue with DNS configuration and are working to resolve the issue
Feb 6, 22:19 AEDT
Investigating -
We are aware of degraded performance of our API and Messaging systems, we are currently investigating
Feb 6, 21:43 AEDT